FAQ

List of common questions about Terex Dealer Portal

  • If you would like to change your password, you can use the "Need help signing in?" link on the Sign In page of "my.terex.com".
  • After entering your email address and clicking “Next”, an email to reset your password will be send to you.
  • You can register another account by using the "Register" link on the login screen of https://my.terex.com.
  • After registration the request will be sent for approval and you will receive email notifications.
  • Use the "Products" link in the top navigation.
  • Enter the product name in the search bar.
  • On the homepage you can use the "Select by product" box.

Please use the contact form to get in touch with the brand managers and request access.

  • Tap the "Files" button and select the "Downloaded" tab.
  • You will see all documents that you have downloaded to your device.
  • To delete a downloaded document swipe it to the left.
  • Confirm the deletion by tapping on the delete button.

To delete all documents from your device, tab the three dots in the header and select "Delete all".

  • On the home screen, under "Events / News" and under "Files" / "New and Updated" there is a "pull to refresh" functionality.
  • If you open these screens in the app you can pull the content down to check for updates.
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